Privacy Policy

Effective Date: October 30, 2026

Roof Works ("we," "our," or "us") respects the privacy of homeowners, property owners, and visitors who contact us or use our website at https://roofingcontractortampafl.com/.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website or request roofing services in the Tampa, Florida area.

1. Information We Collect

We collect information that helps us respond to inquiries, prepare estimates, schedule inspections, and provide roofing services.

Depending on how you interact with us, this may include:

• Contact information: Your name, phone number, email address, and mailing or property address.
• Property information: The address of the property, type of roofing system, approximate roof condition, and details about the roofing work you are requesting.
• Project information: Photos, videos, inspection details, measurements, project notes, and information you provide about roof leaks, storm damage, repairs, or replacement needs.
• Communication records: Information included in phone calls, emails, website forms, text messages, and other communications with our team.
• Website information: Your IP address, browser type, device information, pages visited, referring website, and general website usage data collected through cookies or similar technologies.

You can browse our website without submitting personal information. However, certain information is necessary if you want us to contact you, arrange an inspection, or prepare a project estimate.

2. How We Use Your Information

We use the information we collect for normal business and customer-service purposes, including to:

• Respond to roofing inquiries and service requests.
• Contact you about inspections, estimates, and proposed roofing work.
• Evaluate reported roof damage and understand your property's roofing needs.
• Prepare project proposals and communicate pricing or scope details.
• Schedule appointments, deliveries, and roofing work.
• Provide updates about an active project.
• Respond to questions, concerns, and service-related requests.
• Share relevant information about financing options when requested.
• Maintain business records and improve our website and customer experience.
• Protect our website, business, customers, and operations from fraud or misuse.
• Meet applicable legal, regulatory, and contractual requirements.

We use your information in connection with the services and communications you request. We do not sell your personal information to third parties.

3. Website Forms and Contact Requests

When you submit a contact form, request an estimate, or ask us to schedule a roof inspection, the information you provide is used to respond to your request.

A member of our team may contact you by phone, email, or text message using the contact details you submitted.

Submitting a request does not automatically create a roofing service agreement or authorize work at your property. Roofing work is subject to a separate project proposal, approval, and applicable service agreement.

4. Phone Calls, Emails, and Text Messages

We may communicate with you using the phone number or email address you provide.

These communications may relate to:

• Your initial roofing inquiry.
• Inspection and estimate scheduling.
• Questions about your property or requested work.
• Project scheduling and progress.
• Changes to the agreed scope of work.
• Follow-up questions or customer service.

If you no longer wish to receive non-essential marketing communications, you may ask us to stop sending them. Service-related messages necessary to respond to an active request or project may still be sent where appropriate.

If we send marketing text messages, any applicable consent and opt-out requirements will be followed. You can opt out of marketing texts by replying STOP where supported.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.

These technologies may collect information such as:

• Pages viewed and time spent on the website.
• Browser and device type.
• General traffic and navigation patterns.
• The website or search source that referred you to us.

We may use website analytics tools or similar services to understand how visitors use our website. These providers may process technical information on our behalf under their own applicable privacy terms.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

6. When We Share Information

We do not sell your personal information. We may share information when it is reasonably necessary to operate our business, respond to your request, or complete work you have authorized.

For example, information may be shared with:

• Service providers: Companies that help operate our website, manage communications, provide hosting, or support business administration.
• Project-related providers: Suppliers, subcontractors, or other professionals when information is needed to coordinate or perform authorized roofing work.
• Financing providers: A financing company or lender if you choose to apply for financing. Any application and financial information submitted to that provider will be handled under its own privacy policy and terms.
• Insurance-related parties: Information or project documentation you ask us to provide in connection with your roofing project or insurance claim.
• Legal or government authorities: When disclosure is required by law, legal process, or a valid government request.
• Business transactions: In connection with a merger, acquisition, sale, or transfer of business assets, where legally permitted.

We limit information shared with service providers to what is reasonably needed for the relevant business purpose.

7. Financing Information

Roof Works may provide information about financing options for qualifying roofing projects. If you choose to explore or apply for financing, you may be directed to an independent financing provider.

That provider may collect information such as your identity, contact details, income, credit history, and other financial information required for its application process.

Roof Works does not control the financing provider's application, credit review, approval decision, or privacy practices. Please review the provider's privacy policy and financing agreement before submitting an application.

8. How We Protect Your Information

We take reasonable steps to protect the information submitted through our website and used in our business operations.

These steps may include appropriate access controls, secure website technology, and safeguards designed to reduce unauthorized access, disclosure, alteration, or loss.

No website, electronic transmission, or storage method can be guaranteed to be completely secure. We work to protect information responsibly, but cannot promise absolute security.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

For example, we may keep customer and project information to:

• Respond to inquiries and maintain communication records.
• Prepare estimates and manage roofing projects.
• Maintain invoices, contracts, warranties, and service history.
• Address questions or disputes about completed work.
• Meet applicable legal, accounting, and recordkeeping requirements.

When information is no longer needed, we take reasonable steps to delete it or dispose of it securely, subject to applicable retention requirements.

10. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights regarding your personal information. These may include the right to:

• Request information about the personal information we hold about you.
• Request a copy of certain personal information.
• Ask us to correct inaccurate information.
• Request deletion of personal information, subject to legal and business recordkeeping requirements.
• Opt out of certain marketing communications.
• Ask questions about how your information is collected or used.

To submit a privacy request, contact us using the details in the Contact Us section. We may need to verify your identity before responding.

11. Third-Party Websites

Our website may contain links to other websites, including financing providers, manufacturers, or other service-related resources.

Those websites are operated independently and have their own privacy policies and practices. Once you leave our website, their handling of your information is governed by their policies, not this Privacy Policy.

We encourage you to review the privacy terms of any external website before submitting personal or financial information.

12. Children's Privacy

Our website and roofing services are intended for adults and property owners. We do not knowingly collect personal information directly from children under the age of 13.

If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete that information.

13. Florida Residents

We operate in Florida and handle personal information in connection with our roofing services and website activities.

Florida residents may contact us with questions or requests concerning their personal information. Any rights or obligations will be handled in accordance with applicable Florida and federal privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, or legal requirements change.

When an updated policy is published, the revised effective date will appear at the top of this page. We encourage visitors and customers to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or need clarification about how we handle your information, contact Roof Works:

Last Updated: October 30, 2026